Privacy Policy

 

Effective Date: January 1, 2025

At VIPservices.sx, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services or visit our website, www.VIPservices.sx.

1. Information We Collect

We may collect the following types of personal information when you book services with us or contact us directly:

• Full name

• Email address

• Phone number

• Travel details (arrival/departure dates, flight numbers, group information)

• Billing and payment information (processed through Invoicely.com)

• Any additional information you voluntarily provide when making a booking or inquiry

2. How We Use Your Information

We use your personal information to:

• Process and confirm bookings for VIP airport concierge services

• Communicate with you regarding your reservations

• Provide customer support and respond to inquiries

• Issue invoices and receipts via our secure invoicing partner, Invoicely.com

• Send occasional service updates, offers, or promotional materials (you may opt out at any time)

3. Third-Party Services

We may share your data only as necessary with trusted third parties involved in delivering your booked services, such as:

• Airline ground handlers

• VIP lounge operators

• Private drivers and transfer providers

• Invoicely.com for invoicing and payment processing

We do not sell, trade, or rent your personal information to unrelated third parties.

4. Invoicing & Payment Data

We use Invoicely.com to issue invoices and manage payment transactions. For more information about how your data is handled by Invoicely, please visit their Privacy Policy.

5. Data Protection & Security

We implement the following measures to safeguard your data:

• Secure website hosting and SSL encryption

• Limited access to personal data only by authorized personnel

• Regular software updates and malware protection

• Secure cloud storage and data backup practices

• Direct supervision and access controls for all staff handling customer data

6. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies via your browser settings, though this may affect the functionality of certain parts of the site.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent to use your data at any time

To make any of these requests, please contact us at:
📧 info@vipservices.sx
📞 +1 (721) 523-3564

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

VIPservices.sx
P.O. Box 5245
Philipsburg, St. Maarten
Email: info@vipservices.sx